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Professional Plumbing Solutions - Dawsonville, GA

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Professional Plumbing Solutions
Excellent
5.0
Based on 44 reviews
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Billy is the ultimate nice guy and the best professional plumber I have ever met. Honest and reliable as the day is long. Takes the time to explain all options and what he will be doing, and why!
Response from the owner: Dennis, I appreciate your business and Thank You for the Great Review!
We have used Billy’s service for a second time. He installed a hot water heater. Again, he was professional, dependable, honest and fair! We will still continue to use him for future plumbing needs.Billy’s service is professional and dependable. He explained and showed us needed and the completed plumbing repairs. We will be using Professional Plumbing Solutions for all further plumbing needs!!! We highly recommend his services!
Response from the owner: Thank you for the Great Review!! I appreciate you choosing Professional Plumbing Solutions for your bathroom remodel!
Billy Martin was very responsive and on time. He was able to diagnose our problem and effectively made proper repairs at a reasonable cost. He will be called should we have any plumbing needs in the future. AND, he was accepted by our dog!
Response from the owner: Duane, Thanks for using Professional Plumbing Solutions and thanks for the Great Review! Its nice to be "Henry" approved!!
As prompt, professional and efficient as I've dealt with. Nothing but a positive experience.
Response from the owner: David, I appreciate the Great Review! Thanks for trusting Professional Plumbing Solutions!
excellent service. very knowledgeable and explain and communicates very well
Response from the owner: Thank you for using Professional Plumbing Solutions! I appreciate your business!
Excellent work
Response from the owner: Thank you! Thank you for the Great Review!
Billy Martin is one in a million, going far beyond to help us get our hot water heater to work, but unfortunately had to replace got a new the same day . Will refer him to everyone in need of a plumber. Thank you Billy.
Response from the owner: Cathy, Thank you for the Great review! I appreciate your business and Thank you for choosing Professional Plumbing Solutions!
Friendly, fast and fair! Billy was able to come out within 2 hours of my first call. He found the problem, had all the stuff for the repairs and charged a fair and good price. He was patient with my questions and thorough with his explanations. He was respectful of my space and cleaned up when done. I very much recommend and will hire again.
Response from the owner: Leanne, Thank you for choosing Professional Plumbing Solutions! I appreciate your business and Thank you for the Great Review!
Fantastic service and quality work. Best plumber around.
Response from the owner: Thanks for choosing Professional Plumbing Solutions! And I appreciate your Great Review!
Very professional,prompt,knowledgeable. Our go to plumber from now on!! Highly recommend.
Response from the owner: Greg Thanks for using Professional Plumbing Solutions and for the Great review!! I appreciate your business!
Billy was absolutely amazing. Our water heater failed causing it to need to be replaced. We were out of hot water on a Saturday night. Many people would have taken advantage of us but not Billy. He gave us all our options, educated us, didn't pressure our decision but as soon as we made one, he jumped to action, getting everything installed the next day. I highly recommend him for any work that needs to be done.We had Billy back out in March for a failed sump pump. He got us back on track. I joke I only call him when there is a problem but it's like calling a trusted relative to help.
Response from the owner: Thank you for using Professional Plumbing Solutions! You guys were great! I am happy you used us!
Prompt, professional, fairly priced and fixed a broken pipe plus replaced outdoor spigot. Highly recommend.
Response from the owner: Thank you for the Great Review and Thank you for choosing Professional Plumbing Solutions!
Absolutely great service. Due to his circumstances, he was able to come the afternoon of the day I called. Job was done quickly and efficiently. Billy Martin is now in my address book and I will not hesitate to use him again.I definitely will refer him to my friends.
Response from the owner: Thank you for using Professional Plumbing Solutions! I appreciate your business!
Response from the owner: Thank you for the 5 star review!!
Contacted owner Billy Martin of Professional Plumbing Solutions on (Sunday) evening after sending a message to his company. Billy reached out to me quickly on (Sunday) and set up an appt to come to my house on the next day (Monday) morning to check out my problem. He came up with a game plan including an estimate for the repair which he sent to me by email. He made a 2nd appt to do the repair on (Thursday) and then came and made the repair. Billy was very prompt with keeping his appt time on both days as promised. He was very professional and pleasant to deal with. I will definitely call him again for any other plumbing problems I may have in the future.
Response from the owner: Thank you for choosing Professional Plumbing Solutions! I appreciate your business!!
Great service and installation I recommend Billy Martin of Professional Plumbing Solutions!
Response from the owner: Harold, Thanks for the Great review! Enjoy your new filtration system!
Exceptional service from the first call. My pest control Company let me know my water heater was leaking. I started calling Company after Company leaving messages. I called Billy at Professional, talked to him and he had a new quality water heater installed in just a few hours. Billy I appreciate your fairness and Professionalism. Thanks. Mike
Response from the owner: Michael Thanks for the Great Review!! Thank you for choosing Professional Plumbing Solutions!!
On time, clean, great cleanup, good communication, works until finished with job, very professionalIs on our go to list for services
Response from the owner: John, Thank you for the GREAT review!!
Thank you for taking care of our tankless water heater! Glad we found you! You were so helpful, informative and reliable. We would highly recommend you. See you for our next service!
Response from the owner: Thank you for the Great review! Thank you for using Professional Plumbing Solutions!
I had a very positive experience with Professional Plumbing Solutions. Mr. Martin was very knowledgeable and was on time. All and all, it was a very good experience.
Response from the owner: Thank you for using Professional Plumbing Solutions, I appreciate your business!
Quick response time, helpful with information and explaining the issue. He was very responsive and professional. Highly recommend for all of your plumbing needs.
Response from the owner: Thank you for using Professional Plumbing Solutions!
Billy was very professional and installed my new disposal quickly and efficiently. I would recommend him highly to anyone with plumbing needs.
Response from the owner: Judy, Thank you for the great review! Thank you for using Professional Plumbing Solutions!
Very reliable and honest. Did a great job for us.
Response from the owner: Thank you! I appreciate your business!
Billy did a great job on my sink thank you so much.
Response from the owner: Thank you for the great review! Thank you for using Professional Plumbing Solutions!
Excellent experience. Extremely knowledgeable and professional. Billy is an expert in his field and it shows. He is also extremely professional in his business dealings. He provides very detailed quotes electronically and communicates via e-mail and text with his schedule and arrival time. Stop looking; you've found your professional plumbing solution!
Response from the owner: Scott thank you so much for the opportunity to work on your project! Thank you for choosing Professional Plumbing Solutions LLC., Thank you for the great review!
Billy arrived on time, was very professional and did a great job. He installed some frost free faucets. He is honest, trust worthy and truly cares about his customers. We will definitely use him again. He got us ready for winter!
Response from the owner: Dave, thank you for the Great Review! Thank you for using Professional Plumbing Solutions!!
Great service, arrived on time, professional and the charge was very reasonable.
Response from the owner: Thank you for the great review! Thank you for using Professional Plumbing Solutions LLC!!
Billy did another great job! He knows his stuff and is conscientious about doing quality work. I will use him again and recommend him highly.
Response from the owner: I appreciate your business!
Very professional and thorough. Job completed on time and within budget. I found myself a new plumber!
Response from the owner: Thank you for using Professional Plumbing Solutions!
A true master plumber - efficient and professional replacing 20 year old pressure valve, water heater and a shower head, plus fixing various faucets.
Response from the owner: Thank you for the GREAT review!! I appreciate you using Professional Plumbing Solutions!!
Mr. Martin was professional and thorough. He explained, in laymen's terms, what he was doing, why it was necessary and what to watch for, moving forward. There was no pressure to service additional items, but he took the time to alert me to a few things that may need to be addressed in the future. Clearly, a man who takes pride in doing a job correctly. I will definitely retain him again, when the need arises. Thanks Billy!
Response from the owner: Lorraine thank you for the GREAT review! and Thank you again for choosing Professional Plumbing Solutions!
Response from the owner: Thank you for your business!
By my own experience - Mr. Billy is the only professional contractor in the beautiful State of Georgia that ALWAYS arrives on time, communicates very well, educates customers as needed.Very polite, professional and extremely neat with his work.The outcome of his job has been to the highest quality.
Response from the owner: Thank you for the Great Review!
Makes sure the job is done properly.
Response from the owner: Thank you for the great review John! Thank you for choosing Professional Plumbing Solutions!
Billy Martin did an excellent job working on my Navien tankless hot water heater. I found it difficult to find an experienced plumber that works on the tankless heater with competence.
Response from the owner: Thanks for the great review and Thank you for using Professional Plumbing Solutions!
We had never used Professional Plumbing Solutions prior to an emergency situation. We looked up their information on Google and Billy tried to help us initially over the phone, then he came to the house. We have a family member with Dementia and this made our emergency more important to be resolved as soon as possible.A holiday was coming up which would delay even more getting the parts needed for our hot water heater and ultimately replacement. Billy drove to another state to get what was needed and repaired everything the next day. I can not say enough about the service, value and professionalism of this company. I will recommend to everyone who needs their service and they are now our plumbing company!
Response from the owner: Thank you for the Great Review! I am happy I was able to assist you and I appreciate you using Professional Plumbing Solutions!!
Didn't have to wait for days getting a response for what was needed. Mr Martin was quick and efficient and very professional..Excellent
Response from the owner: Thank you for your business!
Prompt, courteous and reasonable.
Response from the owner: Thank you so much for the great review! It is our pleasure to service your plumbing needs! Thank you for using Professional Plumbing Solutions.
I was impressed with their professional experience on solving our plumbing needs with options and contingencies on the project outcome.
Response from the owner: Norman thanks for the Great review! and Thank You for choosing Professional Plumbing Solutions!
Prompt, professional, great work!Highly recommend
Response from the owner: Thank you for the review! Thank you for choosing Professional Plumbing Solutions!
I had a white sink for 19 years. It was gross, and I could not get it clean any longer. Billy installed a new stainless sink and faucet and repaired an issue with a plumbing leak. He even fixed a caulking issue with my counter. I am very happy with the result and will use him again in the next project.
Response from the owner: Thanks for using Professional Plumbing Solutions!! I appreciate the great review!
Billy came out to give me a quote on installing a new water heater in the crawl space, arrived on time and gave me a very competitive quote. He installed the water heater the following week without any problems and it works as expected. The piping and connections are really great looking. He was there only about 3.5 hours for the installation and checked the pressure and temperature for the set up. A very clean job well done. I highly recommend him.
Response from the owner: Thanks for the Great Review!! Thank you for using Professional Plumbing Solutions! I appreciate your business!
Kitchen sink and faucet install plus caulking.
Response from the owner: Thanks for the GREAT review!! Thank you for using Professional Plumbing Solutions!
Response from the owner: Thank you for using Professional Plumbing Solutions!
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About

About Professional Plumbing Solutions, LLC.

Billy Martin is a second generation Master Plumber, originally from TX where he grew up in his fathers Plumbing business and that is where the seed was planted that would lead to a lifelong career in the trade. Billy started working as a helper during summers and holiday from school, moving to full time as he finished his education, he started as helper and worked to the point where he tested and achieved a journeyman license and eventually a Master License and became the general manager, handling the day to day operations of the company. In 2003 he moved his family to Oklahoma, tested and received his Master Plumbing License in Oklahoma and opened his own plumbing business in NE Ok, and operated it from 2003 to 2018 and still holds a Master license in Oklahoma today. In 2020 he and his wife, Diana, moved to Dawsonville, he tested and earned his Georgia Unrestricted Master Plumbing License and he then established Professional Plumbing Solutions, LLC in 2021.

Billy has spent his entire career in all areas of Residential and light Commercial plumbing specializing in service, remodel, drain cleaning and new construction, with a special focus on water heater repair/installation and on hot water circulation systems. He has 30+ years of experience in the industry and brings a level of knowledge, quality workmanship and unparalleled customer service, Billy holds himself to an old adage, “Say what you do, and DO what you SAY!”

I look forward to serving your plumbing needs with professionalism, HONESTY, and a lifetime of experience behind me, along with competitive pricing is winning combo!!

Services

Our Plumbing Services

Hot Water Heaters

PPS can service/repair/replace most any brand of residential gas or electric water heater, from gas valve replacement, burner cleaning to tankless flushing and cleaning. We also replace tank type, tankless and will also intall the newest technology in water heating the Heat Pump water heater. PPS works on all makes and models, PPS uses Rheem and Navien brands for replacement as they are proven leaders in the industry, with great warranties for their products.

Toilets

From pulling and resetting a toilet, rebuilding the tank, to installing a new fixture, we got you covered! PPS will service or install any brand, however we recommend Kohler, TOTO and American Standard.

FAUCETS

Tub/Shower, lavatory, or kitchen faucet PPS can work on most brands, but if it is time to replace an old worn out faucet or you just want to freshen up with new faucets, we can help there also! PPS uses Delta, Kohler and Moen faucets.

WATER LINES

PPS can repair or replace most existing water lines in your home, from a bad sweat joint on copper to a complete Polybutylene removal and repipe. Leak in the yard from meter to house PPS offers repair and replacement options for that as well.

Water Heater & Filtration Specialist

Contact us today to see how we can help make your water heating and filtration requirements more efficient and healthier.

100%

We’ve got You Covered

  • WATER HEATERS GAS/ELECTRIC TANK AND TANKLESS

  • HOT WATER CIRCULATION

  • WATER PURIFICIATION

  • WATER FILTRATION

  • INSTALLATION REPAIR AND REPLACEMENT

  • WATER & GAS | DRAIN & SEWER LINES

  • FIXTURE INSTALLATION

  • REMODEL PLUMBING

  • BASEMENT FINISH OUT

  • DRAIN CLEANING

Rheem Water Heater

Water Heaters

GAS | ELECTRIC | TANK | TANKLESS TROUBLESHOOTING | REPAIR REPLACEMENT | NEW INSTALLATION

Faucet

Residential Plumbing

Kitchens, Bathrooms, Laundry are all places PPS can make your home better.

Professional Plumbing Solutions, LLC

Remodels

Upgraded plumbing fixtures give your bathroom a fresh look.

30+ YEARS EXPERIENCE

Licensed & Insured

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Dawsonville, GA 30534

Message Us

info.ngawaterheater@gmail.com

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